Delivery Information

Every piece is handmade to order and typically prepared for dispatch within 7–10 working days (Monday–Friday).

Once complete, your order will be sent using a carefully selected tracked next-day or 1st class delivery service, chosen to best suit your item and location. We may use a range of trusted delivery partners to ensure your order arrives safely, securely, and in perfect condition.

You’ll receive regular updates throughout the process, including full tracking details once your order is on its way. If you require delivery for a specific date, please contact us prior to ordering and we will always do our best to accommodate.

Delivery Charges

We offer complimentary UK delivery on all orders over £150.

This excludes the Scottish Highlands, Islands, and Northern Ireland, where additional charges may apply. Please contact us before placing your order if you would like a delivery quote for these areas.

Returns

We hope you will be delighted with your purchase. However, if you wish to return an item, we offer a 14-day returns period, in line with UK consumer legislation.

You must notify us within 14 days of receiving your order. Once approved, items should be returned within 14 days of your cancellation notice to be eligible for a refund.

Return shipping costs are the responsibility of the customer unless the item is faulty, damaged, or not as described.

Please note that bespoke, made-to-measure, or custom-made items are non-refundable, unless they arrive faulty or damaged.

To arrange a return, please contact us prior to sending any items back so we can assist you promptly.